Privacy Policy

Who We Are

tria ([LEGAL NAME], tax ID [TAX ID], with address at Atenas, Alajuela, Costa Rica 20501) operates the website [triacr.com] and provides software engineering services.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, the budget estimator, and the contact form.

Data We Collect

When you contact us or request a quote, we collect the information you provide directly:

• Full name
• Email address
• Company (optional)
• Phone (optional)
• Estimated budget range
• Services of interest
• Message or project description

How We Use Your Data

We use your data to respond to inquiries, prepare quotes and proposals, provide contracted services, and improve our website.

We never sell or rent your personal data to third parties.

Legal Basis

We process your data based on your consent and our legitimate interest in responding to you and providing services. For the contact form, processing is necessary to handle your request.

Data Sharing

We share data only with providers required to operate (e.g., email and CRM providers) under confidentiality agreements, or when required by law.

Retention & Security

We keep inquiry data for [X] months or the duration of the business relationship. We apply reasonable technical and organizational measures (encryption, access controls, MFA) to protect your information.

Your Rights

Under Costa Rica's Data Protection Law 8968 and, where applicable, GDPR, you have the right to access, correct, delete, object to processing, and request data portability.

To exercise your rights, write to hola@triacr.com.

Changes to This Policy

We may update this policy periodically. The current version will always be published on this page with its update date.

Contact

Privacy inquiries: hola@triacr.com · Support: support@triacr.com · Sales: sales@triacr.com · WhatsApp: +506 6216 4040.